Best Western Premier Hotel is a 4-Star upscale Hotel, part of Best Western Group, an International Hotel Chain, located In front   INSA Wollo Sefer area, about 3 km away from Bole International Airport. The hotel is looking for qualified candidates for the following positions.  

Duties & Responsibilities:

• Managing all food and beverage operations, including restaurants, bars, conferences, events, and room service.

• Developing and implementing strategic plans to achieve revenue and profitability targets.

• Ensuring high standards of food and beverage quality, presentation, and service.

• Training, mentoring, and supervising staff to deliver exceptional customer service.

• Creating and maintaining menus that reflect current culinary trends and meet guest preferences.

• Monitoring inventory levels and managing ordering to minimize waste and maximize profitability.

• Implementing and enforcing health and safety protocols to ensure compliance with regulations.

• Handling guest feedback and resolving any issues or complaints promptly.

• Collaborate with hotel executives and management to ascertain the requirements for food and beverage at any time, whether for general guests or special events and occasions.

• Manage the stock rotation and inventory of all consumables and perishables, ensuring that all consumables are fresh.

• Monitor the performance of the food and beverage team and perform regular performance reviews.

• Manage the food and beverage budget, forecast future budget requirements, and provide reports on expenditure and costs.

• Develop and implement effective feedback gathering initiative to gain information about the satisfaction of guests' meal experiences.

• Collaborate with the HR department to hire and train new staff as needed.

Job Requirement:

Qualifications

• Bachelor’s degree in hospitality, Business Administration or related field, or 3 years' experience in a similar role and equivalent education

• Excellent communication skills both written and verbal

• Confident to communicate with various people from different backgrounds

• Great attention to detail

• Excellent leadership abilities

• Good problem-solving abilities

• Sound knowledge of Microsoft Office packages including Word, Excel, and Outlook

• Excellent organizational skills with the ability to set and achieve KPIs

• Proven track record of success in a similar role.

• Basic math proficiency for handling transactions and managing budgets.

• Flexibility in work schedule, including evenings and weekends.

• Passion for the hospitality industry and crafting enriching experiences for customers.

How To Apply

Interested applicants are required to submit their application letter, updated CV with copies of their credentials to the following address within 7 working days starting from this announcement.

Please mention the title of the position you applied for on the subject line of your email. hr@bwpremieraddis.com